When you buy software via the internet …
… pay for it by creditcard …
… get the package delivered – since there’s no download option – …
… but it arrives „cash on delivery“ …
… you check with the seller …
… the say „sorry, our mistake, but we’ll cancel the cc-payment“ …
… … … and in the end they want to be paid three times!
… … … … … … well, I call that criminal! See for yourself